Account Management
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      How to Manage Notifications from Your Locable Account

      Learn to adjust how and how-often you're contacted by Locable based on your account's activities.

      Available for all plans on the Locable Marketing Platform

       

      Your Locable account comes packed with marketing and communications features. In many cases, activities will occur that warrant your attention or action.

      This article explains your notification options, default settings, and how to adjust them to fit your needs.

      Types of Notifications

      Notifications are included in all accounts based on the features enabled. They come in two forms:

      • Real-time notifications - for immediate alerts such as receiving a form submission or a new customer review.

      • 'Digest' emails - sent at a set interval, for example a weekly notification, summarizing activities that may need your attention. These may include:

        • Orders

        • Customer reviews and feedback

        • Event moderation requests (for community calendars)

        • Form submissions

      👉 Learn more about what features are included in each plan on our Pricing Page.

      User-Specific Notifications

      Notifications are managed on a per-user, per-account basis:

      • If you manage multiple business accounts, you can configure notifications for each account independently.

      • If multiple users are on one account, each user sets their own notification preferences.

      ⚠️ Important: Each user must have their own Locable login. Sharing logins is against our Terms of Service.

       

      Managing Your Notifications

      You can access your Notification Settings by clicking your name in the top right menu > Notification Settings:


      From there, you can adjust your specific settings: 


      Next Steps