--- title: Understanding Business Profile Claim Notifications description: "The Locable Marketing Platform: Learn what happens when a business profile is claimed through your website's custom link." --- [Skip to content](https://help.locable.com/understanding-business-profile-claim-notifications#main-content) English Show submenu for translations [Send Us a Message](https://help.locable.com/kb-tickets/new?hsLang=en) ![Locable Logo 3a3a3a Gray.png\]](https://help.locable.com/hs-fs/hubfs/Locable%20Logo%203a3a3a%20Gray.png?height=50&name=Locable%20Logo%203a3a3a%20Gray.png) Open main navigation Close main navigation - English Show submenu for translations - [Send Us a Message](https://help.locable.com/kb-tickets/new) - [www.locable.com](https://www.locable.com/) [www.locable.com](https://www.locable.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.locable.com/?hsLang=en) 2. [The Locable Marketing Platform](https://help.locable.com/the-locable-marketing-platform?hsLang=en) 3. [CRM](https://help.locable.com/the-locable-marketing-platform?hsLang=en#crm) # Understanding Business Profile Claim Notifications Available for all plans on the Locable Marketing Platform   When someone uses your custom invite link to **Claim Their Business Profile**, you'll receive a notification letting you know that a business profile has been claimed. ### Why Did I Receive This Notification? These notifications are sent whenever someone uses your website's custom business profile claim link. Because the claim link is connected to your CRM, the business will automatically be added to your CRM if a company record does not already exist. The notification serves as an alert so you can review the business and decide whether you want to include it elsewhere on your website. ### What Information Does the Notification Include? The notification shows whether the business is currently included in any: - **Local Networks** - **Cross-Promotions** This helps you quickly determine if the business is already being displayed on your website. For example, if both Local Networks and Cross-Promotions show **"None,"** the business is not currently being featured anywhere on your website. ![](https://help.locable.com/hs-fs/hubfs/image-png-Jun-12-2026-05-51-34-5759-PM.png?width=670&height=312&name=image-png-Jun-12-2026-05-51-34-5759-PM.png) Clicking **Manage** will take you directly to the company's CRM record. From there, you can: - Review the business information - Add the business to one or more Local Networks - Update other CRM details as needed ### How Do Local Networks and Cross-Promotions Work Together? If you add a business to a Local Network, it will automatically appear in any Cross-Promotions that use that Local Network once you save your changes. This makes it easy to include newly claimed businesses throughout your website without having to manually add them to each Cross-Promotion. Click to learn more about [Local Networks](https://help.locable.com/how-to-organize-your-companies-causes-crm-using-local-networks?hsLang=en) and [Cross-Promotion](https://help.locable.com/understanding-local-connections-and-cross-promotion-in-locable?hsLang=en). ### Do I Need to Take Action? No. These notifications are informational and are intended to alert you that a business profile has been claimed. 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