--- title: How to Deactivate a Membership description: Locable Marketing Platform - How to deactivate an active membership in your Locable account --- [Skip to content](https://help.locable.com/how-to-deactivate-a-membership#main-content) English Show submenu for translations [Send Us a Message](https://help.locable.com/kb-tickets/new?hsLang=en) ![Locable Logo 3a3a3a Gray.png\]](https://help.locable.com/hs-fs/hubfs/Locable%20Logo%203a3a3a%20Gray.png?height=50&name=Locable%20Logo%203a3a3a%20Gray.png) Open main navigation Close main navigation - English Show submenu for translations - [Send Us a Message](https://help.locable.com/kb-tickets/new) - [www.locable.com](https://www.locable.com/) [www.locable.com](https://www.locable.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.locable.com/?hsLang=en) 2. [The Locable Marketing Platform](https://help.locable.com/the-locable-marketing-platform?hsLang=en) 3. [Member Management](https://help.locable.com/the-locable-marketing-platform?hsLang=en#member-management) # How to Deactivate a Membership ## How to deactivate an active membership in your Locable account Available for the Coordinate plan on the Locable Marketing Platform   As your membership base evolves, there may be times when a member chooses not to renew, or you need to temporarily or permanently deactivate their membership. You can easily manage this process directly from your account. ### When to Deactivate a Membership You might choose to deactivate a membership if: - A member decides not to renew - A membership is ending mid-term (for example, due to resignation or business closure) ### What Happens When a Membership Is Deactivated - The membership will no longer renew automatically. - **Invoicing for this membership will be turned off.** No new invoices will be generated while the membership is inactive. - Members linked to this membership will no longer have access to member-only benefits on your website (such as member pricing or member-only resources). - The record remains in your system for historical reference; you can reactivate it later if needed. ### Deactivate a Membership From your dashboard, go to **CRM** \> **Memberships** and locate the membership you want to deactivate. You can search by the member’s name or review the list manually. Click **'Manage'** to open the membership record. ![](https://help.locable.com/hs-fs/hubfs/image-png-Sep-18-2026-02-22-21-0599-PM.png?width=2514&height=648&name=image-png-Sep-18-2026-02-22-21-0599-PM.png) From here, you will need to confirm that there is no outstanding balance. If there is, you will need to **void the outstanding invoice** by clicking the 3 dots to manage the invoice and choosing 'Void Invoice'.  ![](https://help.locable.com/hs-fs/hubfs/image-png-Jul-09-2025-02-56-15-5276-PM.png?width=670&height=202&name=image-png-Jul-09-2025-02-56-15-5276-PM.png) Once there is a $0.00 balance, you can click **Deactivate** to complete the deactivation of the membership. ![](https://help.locable.com/hs-fs/hubfs/image-png-Jul-09-2025-02-58-21-3791-PM.png?width=670&height=321&name=image-png-Jul-09-2025-02-58-21-3791-PM.png) - You will be prompted to confirm that you want to deactivate the membership. - Once confirmed, the membership status will update to **Inactive**. Deactivating a membership ensures the historical data is preserved and stops future invoicing. ### Reactivating a Membership If you need to reactivate a membership in the future, simply locate the inactive membership in **CRM \> Memberships**, open the details, and click **Activate**. 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