Available for the Build, Grow & Coordinate plans on the Locable Marketing Platform
You can link your Locable account to your Google Business Profile in order to synchronize dates, push events from Locable into Google, and access your Google Reviews.
Accessing Google Reviews in your Locable account
Reviews left on your Google Business Profile are synced with your Locable account on a nightly basis. This means that Google reviews will seamlessly appear alongside any customer reviews you’ve collected using Locable's tools, giving you a comprehensive view of customer feedback in one place.
Click on Activity Hub > Feedback & Reviews.
You will then see your Google reviews intermingled with reviews collected through Locable:
- Reviews from Google will appear with a G to the left of the contact data.
- You can see the status and choose to publish or unpublish the review on your website.
- Like all reviews, you can edit them to associate them with Product Lines and Companies in addition to Replying to the Review. When you reply to Google reviews, your reply will be synced to Google to allow it to appear on your Google Business Profile (subject to Google moderation & approval).
NOTE: Reviews will not display on your website until they are 'Published'.
Reviews can be displayed on your website alongside other reviews using Locable Reviews Widget.