The Business Directory feature in Locable leverages is one of many tools we offer to highlight your Local Connections™.

Whether you want to cross-promotion with your on your website like you do in your store or you want to highlight a directory of members, Locable's directory tool will do that and more. This can be added to websites powered by Locable or 3rd party platforms.

This article will show you how to:

  • create a directory,

  • Manage Companies & Causes,

  • Organize your directory by groups and Tiers, where applicable,

  • and install it on your website.

Locable-powered directories enable you to show your Companies & Causes (organizations) but not Contacts (people). Like all of our Local Connections™ tools, the data in the directory will stay up to date as your connections make updates to their Locable account.

We STRONGLY recommend using Local Networks with all of the Local Connections™ tools including the directory to save you time and stay organized. Learn more about using Local Networks to organize your Companies & Causes here.

The free Engage Plan includes great options for cross-promotion while the Coordinate Plan offers advanced options and unlocks Tiered Directories.

Like all of our Local Connections™ tools, the data in the directory will stay up to date as your connections make updates to their Locable account.

Creating Your Directory Embed

Start by clicking CRM then Local Business Directories and Create Directory.

Here you'll set some initial details, these can always be changed later.

  1. Give your directory a name - if you have many, a clear name will help you stay organized

  2. Optional - add a public header label

  3. Organize your listing by category or alphabetical - note, accounts on the Coordinate Plan can use a Tiered approach (see below) to organize their directory. Likewise, all paid accounts support multiple directories and many membership organizations and associations choose to create a directory for each category so they can add each category to a specific page on their website

  4. Choose whether you want to include a keyword search

  5. Set the default number of businesses listings in the directory before introducing pagination

  6. Save the directory then Add Listings

A single directory or multiple category-specific directories?

The number of directories available in your account is determined by your plan. For most small businesses a single directory is generally sufficient.

On the other hand, we recommend that most associations & Chambers create multiple directories leveraging Local Networks.

At least one directory for every category and possibly more to feature sponsors or other specific groups of businesses and nonprofits.

Using multiple directories enables far more flexibility such as:

  • A single business can appear in multiple categories

  • You can add category-specific pages to your website AND still show all directories on a single page if you'd like

  • It's easier to make changes and keep things organized in the future

Creating Your Directory Embed

Start by clicking CRM then Local Business Directories and Create Directory.

Here you'll set some initial details, these can always be changed later.

  1. Give your directory a name - if you have many, a clear name will help you stay organized

  2. Optional - add a public header label

  3. Organize your listing by category or alphabetical - note, accounts on the Coordinate Plan can use a Tiered approach (see below) to organize their directory. Likewise, all paid accounts support multiple directories and many membership organizations and associations choose to create a directory for each category so they can add each category to a specific page on their website

  4. Choose whether you want to include a keyword search

  5. Set the default number of businesses listings in the directory before introducing pagination

  6. Save the directory then Add Listings

Standard vs Tiered Directories

Standard Directories are included in the Engage Plan and public listing results are displayed alphabetically. If you have categories, you can arrange the categories in any order you wish then the listings within the category are displayed alphabetically.

Standard directories display results in a card view.

Tiered Directory Options

Tiered directories currently display listings in a more list view and enable you to have more granular control over how you show listings. This is incredibly useful in situations where you have multiple membership tiers and want to reward businesses that pay more with more prominence and details.

Tiered listings are only available in the Coordinate Plan.

Here's a basic look at configuring your tiered directory with categories and Local Networks:

  1. Mark a directory as Tiered to see additional options

  2. The available tiers are shown - not all tiers must be used in a directory and you can have a single-tier if you simply want more control over the listing order on the public directory

  3. Each Tier can show results alphabetically, randomly or in a predefined order - if the latter is selected you can Set Order here (if you add or remove a listing or Local Network you'll need to save the directory before reordering)

  4. You have the option to show or hide the Tier name publicly

  5. This will set the default tier assigned to a new business. You can then change their tier (see #7 below)

  6. Add and manage Tiers, display order, and display details (you can also click your business name in the top right corner of your account > Account Settings > Directory Settings to manage tiers from any page.

  7. Assign the tier to each listing result

Managing Tiers

You can manage tiers by clicking the Manage Tiers link on a directory of by clicking your business name in the top right corner > Account Settings > Directory Settings.

  1. Drag the tiers into the order you want them to appear

  2. Edit individual tier settings (see below)

  3. Add New Tiers

  4. Always click Save to update your directories

  5. You can customize the CSS on your website using the CSS examples provided

Within a given Directory Tier, you can decide how and what information is presented

  1. You can choose to show listings alphabetically, randomly, or manually order them (you set the manual order in each directory)

  2. Decide which fields are visible in the directory - often, lower level tiers won't show complete information

  3. Decide what people see when they click into a given listing - again, you may want to limit what's visible in lower tiers

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